FAQ's
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Ordering:
- All Payment Methods and Conditions
- Banking Details (for Direct Deposit Payments)
- Can I cancel my order?
- Delivery Charges
- How do I check the status of my order?
- How do I estimate freight costs?
- How do I send my order to a different address?
- I have placed an order with TechTronics, so why do my payment go to Techbuy Pty Ltd?
- I have received my shipping confirmation, but the delivery hasn't arrived, what should I do?
- International Orders and Payment options
- International Orders Paying by Telegraphic Transfer (T/T)
- Pay by Paypal
- Paying by BPAY and how to use BPAY
- Paying by Western Union and how to do it
- Paying by COD
- Paying by Direct Deposit and how to do it
- Paying by PayID
- Picking up from us
- Refunds
- School & Government Orders
- Special Offers
- What do I do for a warranty claim?
- What payment methods do you accept?
Security/Privacy:
- Are my credit card details safe when I purchase something from you?
- I get an error when trying to order through your secure server
- I would prefer not to disclose my credit card details over the internet, can I order any other way?
- Will my account details be kept private?
Prices/Stock:
- Are the advertised prices including GST?
- How do I view products within a price range?
- How much does it cost to ship my order to me?
- Reserve the right to amend prices.
- Your prices in your magazine/banner/hand out advertising is cheaper than the pricing advertised on your website, which price do i pay?
The Website:
- How do I add an Item to my shopping cart?
- How do I review a product?
- I cant add items to my shopping cart!
- I cant remove items from my shopping cart!
- What is a wishlist and how do i use one?
Your Account:
- How do I change my account details?
- I cant log into my account with my correct email address and password!
- I forgot my account password, where can I get it?
- Why do I need an account to order?